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Retain your customers with Loyalty

Boost the engagement of your customers and reward their loyalty with a simple and effective program. With Loyalty, turn every interaction into an opportunity to create lasting relationships.

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USE CASES

A single offer, several uses

Loyalty is an innovative customer loyalty and reward solution designed to help businesses improve consumer engagement while increasing customer retention and satisfaction. Here are the main use cases of the product:

Retail

Reward every purchase and encourage in-store returns with discounts and special offers.

Restaurants

Build customer loyalty by offering discounts or special offers after several visits.

Loyalty points

Encourage online shopping with loyalty points that can be accumulated for each order.

Services

Offer rewards for each service used, thus building the loyalty of repeat customers.

Clothing store

Reward loyal customers with points for every purchase. Once the threshold is reached, offer exclusive discounts or private events.

Beauty salon

Offer points for each visit. Use automatic notifications to remind customers of their accumulated points and encourage them to come back by redeeming their points for free treatments or discounts.

Our advantages

Why Loyalty?

Increase in sales

Attract loyal customers with exclusive offers and exciting rewards.

Personalization

Offer rewards tailored to your customers' preferences for a unique experience.

Real-time tracking

Analyze the engagement of your customers and adapt your offers according to their needs.

Ease of use

A simple program for you and your customers, hassle-free and completely digital.

Do you need a tailor-made solution?

Available in 27 African countries, our platform is customizable and adapts to your transactional and digital needs. And to meet your most complex needs, InTouch also offers you tailor-made solutions.

Let's discuss your needs
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A quick integration into your business.

Step 1

Leave us your contact details and our team will contact you as soon as possible.

Step 2

Sign your contract and provide us with the required documents.

Step #3

We check your file and activate your account.

Step 4

Retain your customers

Frequently asked questions about “Loyalty”

01
What is the InTouch “Loyalty” solution?

The “Loyalty” solution is a tool designed to strengthen customer loyalty by offering personalized rewards programs. It allows businesses to reward their customers for their purchases or interactions, thus increasing their engagement and satisfaction.

02
How does the “Loyalty” solution work?

“Loyalty” is based on a simple system:
Registration : Customers accumulate points during their transactions.
Rewards : These points can be redeemed for benefits such as discounts, free products, or other exclusive offers.
Personalization : The programs can be adapted according to the needs of retailers and the expectations of customers.

03
What types of rewards can be offered?

Rewards are fully customizable and may include:
1- Shopping vouchers or discounts.
2- Exclusive gifts. Access to premium services or special offers.
3- Points that can be converted into electronic money or products.

04
What are the benefits for retailers?

The “Loyalty” solution offers numerous benefits to retailers. It helps increase customer loyalty, improves customer retention, and generates additional revenue. In addition, retailers can access valuable analytical data on customer behavior, allowing them to better target their offers and strengthen their brand image.

05
Is the “Loyalty” solution compatible with other InTouch services?

Yes, the “Loyalty” solution integrates perfectly with the other solutions offered by InTouch, including payment systems and distribution platforms. This compatibility ensures a smooth and complete user experience, while simplifying the management of loyalty programs for retailers.

Do you have more questions?
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Also discover our APIs

Easily integrate our APIs for tailor-made and scalable transaction solutions.

Discover our APIs
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